Direct Messaging Icon – Instantly Communicate with Tenants & Support in HELM Property Management Software

Direct Messaging—Fast, Clear, and Organized Communication

HELM’s direct messaging feature keeps all conversations in one place—so you stay responsive, professional, and in control.

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Messaging Thread Icon – Instant, Easy, and Hassle-Free Communication with Tenants in HELM

What You Can Do With HELM Messaging

Effective communication is key to smooth property management. HELM’s direct messaging feature keeps all conversations in one place, allowing you to send & receive messages instantly with tenants.

Message tenants directly
Get real-time push notifications
Keep a full communication log with timestamps
Separate business from personal texting
Track rent reminders and service requests in the same thread

Message With HELM Now

Instant, Easy, Hassle-Free Communication

iPhone Notification from HELM – Tenant Message: 'Thanks for the quick repair on the sink!

Bonus Points: You no longer have to give out your personal phone number.

FAQS

Can I message tenants individually?
Yes. Every tenant has their own thread.

Will I get notified when they reply?
Absolutely. You’ll receive in-app notifications and can opt into email alerts too.

What happens to the message history?
It’s saved and stored automatically. You’ll always have a full log—great for records, accountability, or legal backup.

You're Not Alone.

The HELM Team is here to help.

If you are having any issues, please reach out to the Helm Team for assistance. We take pride in our customer support. No robots. Only real people giving real assistance.

Icon representing HELM’s service request management—track maintenance issues, prioritize urgent repairs, and keep tenants happy with fast, organized responses.

The HELM Way: Clear, Documented, On-Record

Verbal agreements and scattered messages create liability. HELM helps landlords stay protected by organizing all communication in one place—with receipts, timestamps, and searchable threads. Simple. Secure. Smart.

Try HELM Free for 90-Days